Contact us at 803-648-3875 or by email at email@example.com to receive a Return Merchandise Authorization (RMA) number. Please have your order number or include it in any email. Note: Returns arriving without an RMA WILL NOT BE ACCEPTED and will be returned to sender.
We are not responsible for lost packages being returned. Make sure to include your RMA number on the ship-to address. For added protection, use "J. Loupe" on shipping address label. Do not include "Jewelers", as that will denote that the package contains jewelry, and may create risk for fraud.