Return Policy

At The Jeweler's Loupe, we stand behind our merchandise 100%. If for any reason you are not happy with your purchase, you may return it for a full refund within 15 days, at the discretion of The Jeweler's Loupe (merchandise must be unworn in order to be eligible for return). Shipping charges cannot be refunded. All sales are final on any custom-made, special-order items or any items that have been engraved or modified. These types of items can not be returned.

Contact us at 803-648-3875 or by email at sales@thejewelersloupe.com to receive a Return Merchandise Authorization (RMA) number. Please have your order number or include it in any email. Note: Returns arriving without an RMA WILL NOT BE ACCEPTED and will be returned to sender.

We are not responsible for lost packages being returned. Make sure to include your RMA number on the ship-to address. For added protection, use "J. Loupe" on shipping address label. Do not include "Jewelers", as that will denote that the package contains jewelry, and may create risk for fraud.